Our biscotti are baked to order, so please allow up to 4 business days for orders to be prepared for shipment. Orders placed by 5PM Friday will be shipped by Wednesday the following week.
All orders are shipped via FedEx ground or home services. We cannot ship to PO boxes, APO or FPO addresses. Shelley’s Biscotti is not responsible for delayed or returned orders due to incorrect or undeliverable addresses.
We take great care in packaging our products, however biscotti are fragile. Unfortunately we can’t guarantee what happens to the packages once they leave our hands. Should you receive a package that is greatly damaged please contact us.